Description: We are looking for motivated and dynamic Assistant Store Managers who live and breathe Customer Service; team-builders with the kind of positive outlook that makes their staff want to come to work.
Requirements: · Minimum 2-3 years supervisory experience within the retail, entertainment, or hospitality industry.
· Excellent verbal communication and coaching skills.
· Working knowledge of profit and loss statements.
· Strong administrative and organizational skills.
· Love Movies and Games!
Go ahead make my day…. Send your resume!
Other: POSITION SUMMARY:
· Assist the Store Manager in ensuring outstanding customer service and 100% program execution at a Blockbuster store.
Key areas: Customer Service Excellence, Operational Excellence, Financial Results.
· Lead by example-role model for the company service standards.
· Provide guidance, training, and direction to Shift Leaders and Customer Service Representatives.
· Assist in managing store scheduling system to ensure there is proper coverage for all shifts including days, evenings, weekends and statutory holidays.
· Assist in maintaining employee files and records.
· Assist in keeping the interior and exterior of the store clean and organized.
Blockbuster Canada
Sarah Esau
401 The West Mall Suite 1100 Toronto, M9C 5J5 Canada
About us:
Blockbuster Canada is a wholly owned subsidiary of Blockbuster Inc. Operating over 450 stores in 10 provinces across Canada, Blockbuster is the leading rental retailer in the country providing in-home movie and game entertainment.
With exclusive rental programs such as Hidden Gems and Critics Pix, a strong in-store retail merchandising program and a growing loyalty base, Blockbuster Canada attracts tens of millions of customers annually.
Blockbuster Canada is also committed to strengthening the communities it serves. In addition to the local sponsorship and donations programs, Blockbuster Canada is a proud supporter of the Children’s Miracle Network. CMN is a national donations program and virtually every community across Canada benefits from our fund-raising activities with CMN.
The home entertainment industry has seen many changes, and will continue to change. Whatever direction the future of home entertainment takes, Blockbuster Canada believes it has the assets that will enable the Company to bridge to the future. This includes the brand that stands for rented and purchased movies, relationships with tens of millions of customers, good relationships with the Hollywood studios and other content providers and entertainment marketing know-how.
